| Web Hosting Frequently Asked
Questions (FAQ) Getting a website for
your business can be a confusing experience
Wehost Internet service has produced this
informative tutorial to assist you in your businesses entrance into
the World Wide Web.
What is a website?
How is a website hosted?
More about hosting
Why are some websites slow to
load?
What about domain names?
How often will my website
need updating?
What are search
engines and do I need to use them?
Why choose Wehost Internet
Services?
How do I contact Wehost Internet Services?
Can I
change from my present hosing company to Wehost?
How much
does it cost to use the e-mail to fax gateway ?
What is a website?
A website is a collection of pages linked
together by html code scripts and is produces using text Graphics video and
other multi media elements..
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How is a website hosted?
To make your website visible on the
Internet you need to have your website linked to a domain name
e.g.
http://www.wehost.co.nz this address
is assigned to a server on the internet. The server could be at your
business or hosted by a third party server provider.
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More about hosting
Choose your hosting carefully. What sort
of support is offered? are the servers backed up on a regular basis ? Is the
server's software updated with the latest patches?
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Why are some websites
slow to load?
Some websites are very complex with a lot of graphics
flash movies advertising and some are hosted overseas. this can contribute
to a slow loading page. Additionally some companies offering low cost
internet access use overseas based servers and significant delays in
accessing websites can occur during peak times or when the
internet is being compromised by server attacks.
Server speed is important and Wehost uses
N.Z. based servers with high specifications, each server is monitored
24/7 and all servers are housed in a data centre with full power redundancy.
All servers are backed up daily, and have dual internet connectivity, and
full redundancy, in short we have covered every base to ensure that your
site is available to your visitors as much as possible, and should something
ever happen, we use on-site technical support.
A big turnoff for your prospective
customers is that they have to stare at a screen while a large graphic or
slow website is loaded. Wehost Internet Services use large graphics
and movies very sparingly and usually give your customers they choice to
load them. Our other web graphics are optimized for the web so that
they load in a minimum of time.
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What about domain names?
Your domain name is separate to your
website. Wehost can obtain your domain name for you and YOU or a person or
legal entity nominated by you will be the OWNER of that domain name.
Wehost Internet Services can also organize the annual renewal of your domain
name.
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How often will
my website need updating?
This will depend on the type of website you have
However important contact
information prices or changes in advertised products or services
should be updated as these changes occur. Wehost Internet Services
recommend an annual review of your website. We can
take care of these updates for you if you wish.
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What
are search engines and do I need to use them?
Depending on your website's content a
search engine can be very beneficial in helping your potential customers
locate you.

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Why choose Wehost
Internet Services?
@wehost we pride ourselves on low
prices and excellent service.
We provide a very cost effective way to get you an online presence.
You will find our prices are easily
the most competitive on the market.
We provide a personal, friendly service.
Our websites have some unique features
not found on other websites.
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How do I contact Wehost Internet Services?
We prefer
correspondence by email. In most cases you
will receive a reply by email within a few hours on a working day.
However if you prefer you can Telephone or fax us using the contact details on the home
page of this website. You can also make an appointment to visit our office.
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Can I
change from my present hosting company to Wehost?
If you
own the copyright of your website then YES No problems.
If you do not own the copyright then you
will need to seek permission
of the copyright holder to have your website hosted by us
If you want to transfer you existing website
and domain name, then please email us with your domain name, domainz or
hosting company username and password, your real e-mail address e.g.
yourname@yourisp.co.nz, and the current FTP details of your existing website
if any.
We will advise you of the ongoing costs.
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How much does it cost to use the e-mail to fax
gateway ?
Access to our e-mail to fax
gateway is currently $15.00 per month.
Faxes sent to the Hamilton free calling area cost .20c per page.
Faxes sent out of the Hamilton free
calling area depend
on the toll rate to your area. Please contact us for a quote.
Billing.
We have Two Options
1/ You are billed monthly and your account will include your previous months
faxes.
2/ You have your fax billing included with
your hosting fee's. The cost of the service is reduced to $12.00 per month
and you will need to prepay your account $30.00 to cover the cost of faxes
sent during your billing period. Additional faxes are billed with your next
hosting account.
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